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Love Your Sugar

Return/Exchange Policy

Sugarbums hopes you are completely satisfied with your purchases. In the event you need to exchange a size or try a different style. We gladly except items within 7 days of original purchase under the following guidelines.

  • Have NOT been worn
  • Have ALL originals tags
  • Tags have not been tampered with including “re-tagging”
  • Have Not been washed

For hygiene protection and security, items that may NEVER be exchanged or returned are as follows:

  • All Candy products
  • All products from Lelo
  • Any adhesive body product
  • All products from Jimmy Jane
  • All condoms and lubes
  • All Panties-Boxers-Briefs-Boyshorts-Tights/Nylons-Thigh highs-Thongs- Long underwear-Swimwear.

DAMAGED, FAULTY AND MIS-REPRESENTED ITEMS

We do our best to represent our products online as accurately as possible, and we know that occasionally colors, fabrics or texture may look or feel a bit different in person. All computer monitors can vary, and please understand that we make every effort to display the products as true to form as possible. Please note that Sugarbums does not consider items damaged as a result of normal wear and tear as "damaged" or "faulty" and eligible for a return.